Treading into uncharted waters for any business involves a great risk. Therefore turning to people who have knowledge and experience can help greatly minimize risk. The Consultancy Services offered by Interblocks range from formulating an IT policy to advising on how eBusinesses should function. The iServices team is also capable of conducting IT analysis and document RFPS reports for projects.

1. Vulnerability Assessment

As networks begin to grow and connect through public and private networks, vital information of become exposed to various internal and external threats. This leaves systems vulnerable to internal and external threats. The assessment team uses industry leading vulnerability scanners and tools such as SATAN and WebTrends to identify system vulnerabilities and recommend fixes and patches to save systems from being compromised.

2. Business Continuity Planning

Disasters can never be avoided. Downtime costs money and reputation businesses have painstakingly built over the years is at stake. The successful companies are the ones that can recover with minimum downtime. Our team of experienced consultants will do a complete systems audit and present a comprehensive business continuity plan based on priorities and critical processes identified by companies.

3. Capacity Planning

Many businesses have lost money as systems failed to cope with growth in customer demand. Improper planning leads to clogged networks and system crashes just at the peak of demand for services. Our team will work your organizations and bring in knowledge and experience on system capacity handling to provide the best assessment in capacity planning, using capacity planning framework and templates.

4. Service Level Agreement Formalization

Service levels and performance guarantees leads to customer satisfaction and acceptance of your e-business. Our team will analyse your business demands and transform them in to measurable and accountable entities for your service providers to match. They will also derive the response times, maximum tolerable down times and penalties that your service provider should adhere to, by analysing the opportunity cost of loss in business.

5. Architecture Validation and Assessment

Is your IT architecture ready to support your business strategy? How can we re-use, and re-configure current resources to fit future business needs? What new resources do we need? Is there a need for change in IT architecture? Our consultants will perform a comprehensive audit of IT resources and infrastructure, and match it to your future business plans. The deliverable from this will be an architecture framework that will support the future growth needs.

6. Policy Formulation

IT infrastructure and processes driven through clear established policies mean a peaceful and smooth environment with no hiccups. Policies will govern storing and retrieving of shared information, backup procedures, security measures, virus protection, etc. The iServices team through discussions and questionnaires will develop policy documents that can help guide businesses into the future.